CourtRecords.org

LOGIN ISSUES

Account Login

Question: How do I login to my account?

Answer: To login to your account please follow these steps:

1. Please go to www.InfoTracer.com
2. Locate the "Members Login" box
3. Enter your username (email address) and password

LOGIN ISSUES

Username/Password Retrieval

Question: How can I retrieve my Username / Password?

Answer: Please follow the steps below to retrieve/create your account:

Go to www.InfoTracer.com and input your Username (email address) and your password in order to login.

If you forgot or lost your login information please choose one of the following options:

1. Please enter your CLICKBANK RECEIPT number in the link below: http://www.InfoTracer.com/xweb/forgotpwd2.php In the event that our system does not retrieve your login information, but recognizes your receipt number, you will be instructed to create a new login. Please Note: Creating or verifying login information does not re-submit or re-subscribe you to InfoTracer services. This action will not result in any additional charges.
2. You may, also choose to retrieve your login information by using your EMAIL ADDRESS by simply clicking on this link: http://www.InfoTracer.com/xweb/forgotpwd1.php Once you are logged in to your account you may view your account details/summary in the top left corner of the website.

LOGIN ISSUES

Changing your password

Question: How do I change my password?

Answer: First you will need to login to our member's area: www.InfoTracer.com. Inside you will see a menu tab called "My Account". Under "My Profile" please click on the "change password" link.

USES OF DATA

What type of information will I be able to access?

Question: What type of information is available about people?

Answer: Practically anything, except for very sensitive personal information, such as financial and credit card data, passwords, medical records, driving records, insurance records, employment history, social security records and other non-public information.

USES OF DATA

What can't I do with this data?

Question: What can't I do with this data?

Answer: Our services may NOT be used in the following ways:

1. To locate people in the interest of developing a news story.
2. For purposes that might cause physical or emotional harm to the subject of the report.
3. For individuals involved in an adoption.
4. To gain information on well-known/high-profile celebrities or government officials.
5. To determine a consumer's eligibility for (a) credit or insurance for personal, family, or household purposes; or (b) a government license or benefit.
6. For purposes that are not within your stated normal course of business.
7. For pre-employment or tenant screening.
8. Due to various inaccuracies in public records, our services should not be used for skip tracing purposes.

USES OF DATA

Employee Checks

Question: Can your data be used for Employee Checks?

Answer: Info Tracer is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA. You may not use the Websites or Data to: (a) establish an individual's legibility for personal credit or insurance; (b) assess risks associated with existing consumer credit obligations; or (c) evaluate an individual for employment, promotion, reassignment or retention (including employment of household workers such a nannies, housekeepers, or contractors) or in conjunction with assessing the merits of entering into any other personal business transaction with another individual ("Unauthorized Purposes").

DATA ACCURACY and COVERAGE

Outdated or Wrong Information

Question: What do I do if my search resulted in outdated or wrong information?

Answer: Info Tracer is a provider of information, gathered from publicly available data. Info Tracer does not create, verify, or guarantee the accuracy of such data; rather, Info Tracer receives its information from various sources, including Internet sites. It is not necessarily affiliated with or endorsed by these sources, or compensated by them. All materials and information available through Our Services are provided "as is" and "as available", and without warranties of any kind, express or implied. We do not warrant that the information is always accurate, complete or current; that access to it will be available all the time, from every place, or that errors will be corrected. Info Tracer disclaims any responsibility and any warranties for sales, purchases, financing or other types of transactions involving products and services on which Our Services provide information. Your use of Our Services is solely at your own risk.

DATA ACCURACY and COVERAGE

Available Searches

Question: What categories and reports are available to search?

Answer: Bankruptcy Records, Birth Records, Business Records, Background Searches, Court Records, Criminal Records, Death Index, Email Addresses, Federal Records, Legal/Civil Judgments, Marriage/Divorce Records, People Searches, Property Records, Relatives Searches, Reverse Cell Phone Searches, Reverse Landline Phone Search, Reverse IP Searches, Sex Offender Searches, SSN Validation Searches, SSN and Last Name Searches, Vessel/Watercraft Searches, Arrest/Warrant Searches, Property Records and Unclaimed Asset Searches.

DATA ACCURACY and COVERAGE

Data Accuracy

Question: How accurate is your data?

Answer: Info Tracer is a provider of information gathered from publicly available data. Info Tracer does not create, verify, or guarantee the accuracy of such data; rather, Info Tracer receives its information from various sources, including Internet sites. It is not necessarily affiliated with or endorsed by these sources, or compensated by them. All materials and information available through Info Tracer services are provided "as is" and "as available," and without warranties of any kind, express or implied, and specifically including the warranties of merchantability and fitness for a particular purpose.

DATA ACCURACY and COVERAGE

How current is your data?

Question: How current is your data?

Answer: Our service allows you to conduct searches of various public records. Any data presented as a result of these searches is derived from records that are not in the control of Info Tracer and may not always be accurate or complete. Please see the Warranties section in our Terms and Conditions page for more information. As such, we can neither control nor guarantee the accuracy or availability of public records.

DATA ACCURACY and COVERAGE

Criminal Records Coverage Areas

Question: In which U.S. states can I search criminal records?

Answer: Some states do not permit access to certain types of criminal records, or restrict the types of information that may be retrieved by a criminal search. As a result, not all searches will return reports or records.

DATA ACCURACY and COVERAGE

Results Not Found

Question: Why does the data obtained from the Preliminary Search vary from the data obtained in the member's area?

Answer: The preliminary search accesses people databases simply to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the member's area based on the same search parameters. You will be charged for any Direct search, regardless of whether your search yields any reports or records, and regardless of whether any such report or record contains incorrect information or no information at all.

Question: I know that the person I am inquiring about has a criminal record, so why is your search not returning any criminal search related data?

Answer: There may be multiple reasons why criminal data is extracted or missing from a criminal/background report.

• You may be searching for criminal data that does not permit public access to criminal records.
• The criminal act was committed in a state other than the one searched.
• The search subject's criminal record has been expunged and is no longer available.
• The search subject may have used an alias with a different DOB at the time of criminal conviction.
• The search subject was never convicted of a crime.
• The subject's criminal conviction is very recent and has not yet been entered into our database.

SOCIAL SECURITY NUMBERS

SSN Records and Credit Reports

Question: Do we provide SSN records or Credit Reports?

Answer: By law we are prohibited from releasing non-public information such as SSN Records or Credit Reports to non licensed entities. Our SSN Search allows you to check the validity of the provided number.

SOCIAL SECURITY NUMBERS

SSN Searches

Question: Can I conduct a reverse SSN search?

Answer: We offer two SSN related searches:

1. SSN Validation search allows you to check the validity of the provided number.
2. SSN Search may provide the person's address, phone numbers and date of birth. You will need the person's SSN and Last Name to conduct this search.

PHYSICAL DOCUMENTS

Hard Copies

Question: Do you mail hard copies of my reports?

Answer: No, all search results are displayed electronically after which you can either print or download the reports. Your reports will also be saved in your "Search History" for 60 days.

PHYSICAL DOCUMENTS

Birth Certificates

Question: Do we provide Birth Certificates?

Answer: Info Tracer does not provide/send/issue Birth Certificates. Our Birth Records search may include the following information: Full Name, Birth City, Birth State and Full Date of Birth.

PHYSICAL DOCUMENTS

Marriage Certificates

Question: Do we provide Marriage Certificates?

Answer: Info Tracer does not provide/send/issue Marriage Certificates. Our Marriage Records search may include the following information: Bride's Name and Age, Groom's Name and Age, Marriage Date, County & State of Filing and Filing Number.

PHYSICAL DOCUMENTS

Death Certificates

Question: Do we provide Death Certificates?

Answer: Info Tracer does not provide/send/issue Death Certificates. Our Death Records search may include the following information: Full Name, Date of Birth, Date of Death and City and State of Death.

PHYSICAL DOCUMENTS

Divorce Decrees

Question: Do we provide Divorce Decrees?

Answer: Info Tracer does not provide/send/issue Divorce Decrees. Our Divorce Records search results may include the following information: Respondent's Name, Petitioner's Name, Date of Filing, State of Filing and Filing Number.

MEMBER'S AREA

Membership Options

Question: What does my Info Tracer membership include?

Answer: After you make a purchase on a Website, you will gain access to our Member's area- a one stop source for all your information needs. The Member's area combines the power of over 30 different searches, tools, and resources to help you in your investigation process. Our Member's area is conveniently divided into two types of searches, Direct and Unlimited (as more fully described below). Your "Search Results Access" fee will grant you access to our Member's area, and will also be your Direct search balance. You can use these funds to execute various Direct searches. Please note that your credit card or your PayPal account is not charged each time you conduct Direct searches. The cost for each Direct search will be deducted from your Direct search balance. Should you run out of funds, you may purchase additional searches in our Member's area. After the expenditure of your funds, your subsequent use of the Info Tracer's products and services will be subject to Info Tracer's then-current rates. You can also purchase an "Unlimited Search Pass" for an additional fee which will grant you access to our "Unlimited" section of the Member's area. Searches included with the Unlimited Search Pass will vary depending on the Website from which you originally signed up.

Direct searches may include: Bankruptcy Records search, Birth Records search, Business Records search, Comprehensive Background search, Court Records Search, Criminal Records search, Death Index search, Email search, Federal Records search, Legal/Civil Judgments search, Marriage/Divorce search, People Search, Person Report, Property Records, Relatives search, Reverse Cell Phone search, Reverse Landline Phone search, Reverse IP search, Sex Offender Search, SSN Validation search, SSN Records search, Vessel/Watercraft Records search, and Warrant search.

Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, property records, business searches, neighborhood checks, reverse IP search, people searches by name, phone and address.

MEMBER'S AREA

Unlimited Searches

Question: What is meant by "unlimited" access?

Answer: The "Unlimited Search Pass" will grant you access to our "Unlimited" section of the Member's area. Unlimited searches may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, property records, business searches, neighborhood checks, reverse IP search, people searches by name, phone and address.

MEMBER'S AREA

Search History

Question: How can I access my search history?

Answer: The "search history" feature allows you to retrieve your past search results inside the member's area. To access your search history, please follow these instructions:

1. Log in to your Info Tracer Members account.
2. Go to "My Account" in the upper right side of the webpage. Scroll down to the "view your Search history" section.
3. Select the desired search from your search history and click on the "results" tab at the far right side of this page.

Please note that your search history results are only kept for 60 days, after which they are deleted.

MEMBER'S AREA

Member's Area Page

Question: How does your member's area work?

Answer: Our Member's area is conveniently divided into two types of searches, Direct and Unlimited (as more fully described below). Your "Search Results Access" fee will grant you access to our member's area and will also be your "Direct Search" balance. Once you are logged in to your account you may view your account details/summary in the top left corner of the website. You can use these funds to execute various Direct searches. Please note that your credit card or Paypal account is not charged each time you conduct Direct searches. The cost per each Direct search will be deducted from your Direct search balance. Should you run out of funds, you may purchase additional searches by clicking on the "Transfer Funds" link in the top right hand corner of this page.

MEMBER'S AREA

No Hit No Fee

Question: How does your No Hit No Fee policy work?

Answer: For selected "Direct" searches we offer a No Hit No Fee policy which means that if your search produces no results we will not charge your InfoTracer account. Please note that the funds will be not credited back to your credit card or PayPal account. This is an internal credit.

CRIMINAL RECORDS

Criminal Records Search Results

Question: How do I interpret the criminal search results?

Answer: Our Criminal Check report may yield an individual's criminal records or indicate a lack of relevant results for the specified search criteria. In order to use this service, customers pay a small search fee.

While our Criminal Check report can yield useful information, please use extreme caution in interpreting the results of any criminal background search. A positive match does not guarantee the nature or even existence of an individual's criminal record. Info Tracer is not responsible for explaining or analyzing Criminal Check results. For assistance in interpreting criminal records and other official documents, please contact a competent legal professional.

Please see the current Info Tracer user agreement for additional restrictions on the use of this data.

CRIMINAL RECORDS

Criminal Records Coverage Areas

Question: In which U.S. states can I search criminal records?

Answer: Some states do not permit access to certain types of criminal records, or may restrict the types of information that can be retrieved by a criminal search. As a result, not all searches will return reports or records.

CRIMINAL RECORDS

Employee Checks

Question: Can I perform Employee Checks using your Criminal Data?

Answer: Info Tracer is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA. You may not use the Websites or Data to: (a) establish an individual's elegibility for personal credit or insurance; (b) assess risks associated with existing consumer credit obligations; or (c) evaluate an individual for employment, promotion, reassignment or retention (including employment of household workers such a nannies, housekeepers, or contractors) or in conjunction with assessing the merits of entering into any other personal business transaction with another individual ("Unauthorized Purposes").

PAYMENT DETAILS

How will my charge appear on my credit card?

Question: How will my charge appear on my credit card?

Answer: Your Statement Will Show a Charge from Clickbank/Keynetics

PAYMENT DETAILS

Receipt Email

Question: Will I receive a purchase confirmation email?

Answer: Yes. You will receive two emails, one from Info Tracer which will contain your login information and another email from Clickbank.com our authorized payment processor which will contain your purchase details.

PAYMENT DETAILS

Purchase Receipt

Question: What is my receipt number?

Answer: Clickbank.com is a secure and reliable company which processes all of our payments. Each time you submit your payment to Clickbank.com, you will receive an email from them containing your receipt/order number. You can retrieve your receipt/order number by simply referring back to the email from Clickbank.com, or by going to the "My Account" page in the member's area. The receipt/order number will be displayed in the "My Orders" section.

BILLING

Will I be re-billed?

Question: Is your service subscription based?

Answer: Info Tracer does not support the practice of automated re-billing. Choosing to continue your business with us in the coming years is solely your deInfoTracerion, and we hope that you will choose us for all your investigative needs. If you wish to purchase additional searches you can do so inside the member's area. Every purchase is a separate transaction and requires you to re-submit your credit card information as we do not store any financial information.

BILLING

Search Costs

Question: How much does it cost to run a search?

Answer: Each search has a different price. Your "Search Results Access" fee becomes your "Direct" search balance. You can use these funds to conduct various "Direct" searches. Each "Direct" search has a different price (all of which are all listed in our member's area). Please note: Every time you conduct a "Direct" search, your InfoTracer account balance is depleted. "Unlimited" searches do not deplete your InfoTracer account balance.

Question: I currently do not have a credit card. Is there an alternate method of payment?

Answer: I am sorry, but we only accept credit card purchases.

BILLING

No Hit No Fee

Question: How does your No Hit No Fee policy work?

Answer: For selected "Direct" searches we offer a No Hit No Fee policy which means that if your search produces no results we will not charge your InfoTracer account. Please note that the funds will be not credited back to your credit card or PayPal account. This is an internal credit.

PRIVACY

Collection of Information

Question: What type of information do you collect?

Answer: Personal Information
We collect personal information from you when you: (1) register on the site; (2) subscribe to one of our mailing lists; (3) contact us; and (4) order products and services. The information we collect includes your name, address, email address, and telephone number. We also store your searches for 60 days, after which time we delete them. If you make a purchase, our service provider, ClickBank, will collect your payment information. ClickBank does not share that information with us.

Non-Personal Information
As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site, your search history and other click-stream data.

PRIVACY

Search Privacy

Question: Do you notify anyone every time I conduct a search?

Answer: All your searches are confidential. No one is notified that you are searching for them.

TYPES OF SEARCHES

Available Searches

Question: What types of searches do you provide?

Answer: We offer the following searches:

• Arrest/Warrant Searches
• Background Searches
• Bankruptcy Records
• Birth Records
• Business Records
• Court Records
• Criminal Records
• Death Index
• Email Address Searches
• Federal Records
• Inmate Searches
• Legal/Civil Judgments
• Marriage/Divorce Records
• People Searches
• Property Records
• Relative Searches
• Reverse Cell Phone Searches
• Reverse Searches
• Reverse IP Searches
• Sex Offender Searches
• SSN Validation Searches
• SSN and Last Name Searches
• Vessel/Watercraft Searches
• Unclaimed Asset Searches

TYPES OF SEARCHES

Comprehensive Background Report

Question: What does the Comprehensive Background Report Include?

Answer: A Comprehensive Background search may include:

• Criminal Record Search
• Civil Filings and Civil Actions
• Misdemeanors and Felonies
• Arrests and Warrants
• Convictions and Incarcerations
• Address History
• Phone Numbers
• Email Addresses
• List of Possible Associates
• List of Neighbors
• List of Relatives
• Alias/Maiden Name Check
• Property Ownership Search
• Date of Birth
• Area Sex Offender Check
• Spouse/Roommates Locator
• Neighborhood Statistics
• Neighborhood Check